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Hosting and Outsourced Services

The DPS hosting solution provides your firm with a cost effective and scalable network hardware and IT management solution for one simply monthly fee.

Outsourcing the Management and Running of Business IT systems

This is the delegation or outsourcing of the management and running of a business’ IT systems (servers, email, application software and backups) and computer related management to a ‘host’ provider such as DPS. By moving to a hosted and managed service, software and systems that is traditionally run in house from a desktop PC is run over the internet in virtually the same fashion. All that is required is broadband internet access to the DPS data centre.

System Recovery, Business Continuity and Disaster Recovery

There is a large amount of responsibility involved in running servers. Software has to be kept up to date and the performance of hardware has to be regularly checked and maintained. More importantly, regular back ups of data must be undertaken and stored in tapes off site to enable system recovery and business continuity in the event of a fire or other disasters. These are duties that are of the utmost importance and would need to be carried out by a qualified technician or a trained person within a practice. Alternatively, these tasks can be undertaken by a host provider in their entirety.

DPS provide hosted services to the small to medium sized business sector giving all staff a fully managed ‘desktop’ with a whole suite of applications for their specific business needs accessible from any location over the Internet.

For a fixed monthly cost per user, the business can have access to the very latest Microsoft Windows based software applications including Microsoft Office and Outlook from any Internet enabled computer, anywhere in the world.

Solution Summary

This hosting solution gives a comprehensive IT management and support service providing your firm with a cost effective and scalable IT management strategy. IT systems are the backbone of any business, and require ongoing maintenance and management to ensure that they run smoothly. The service provides users with:

1 Case Management, Accounts & Digital Dictation - fully updated and maintained
  Case Management, Accounts and Digital Dictation are all available from the hosted platform. All applications are updated automatically for the user with no down time. Updates are carried out overnight or out of working hours by an off site supervisor allocated to the practice.
2 Citrix & Windows & operating systems
  Any new recommend and tested patches approved by your IT department (that is your host)  are updated automatically by our in house team. If a new release is not be implemented then your IT team (the host, us) give you a report of why it is not being done and why.
3 MS Exchange, Office & SQL products
  Outlook and Exchange – the Exchange database is large and contains a huge amount of information that needs to be managed and archived periodically. This can be a major task and is undertaken by DPS periodically and out of office hours. SQL and its performance is an integral part of the operation of your business and DPS ensure that it is always running at optimum speed. We have dedicated SQL servers to ensure peak performance. All our costs to the practice include provision of SQL and appropriate licenses for all users.
4 Outlook Web Access
  All users are able to access their entire Outlook application over the internet from any browser with no additional software or Citrix connectivity required. This is ideal for home or remote users as this connection does not require any software to be set up.
5 DPS Web Access
  The DPS Web Access module is a software package that allows you to use DPS over the internet inside a browser, functionality that is unique to DPS Software. This software is available to all hosted users as part of the overall cost.
7 Surf Control
   It is the responsibility of every business to ensure that harmful material is not brought on site. Surf Control Software controls users’ access to the internet, monitoring which sites they have visited and what they have downloaded.
8 Microsoft Security Updates
  Periodically Microsoft or other main software suppliers will provide security updates and responsibility falls to every business to ensure that they have applied these updates. DPS Software is a Microsoft Partner, and as a result, all Microsoft Security Updates are received and applied automatically on your behalf.
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IT Management with dedicated IT staff at your service
  Gives you a support service for your users with secure server and application hosting management. Automatic software updates for whole system. Business continuity and disaster recovery along with home working from almost any device from any location. Fully managed security with automatic antivirus and antspam updates. Our dedicated help desk gives you easy set up of new users and additional applications & software support


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