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Ersan & Co Solicitors

Case study_Ersan_Solicitors_Personal Injury SoftwareErsan & Co is a firm of personal injury lawyers set up by Managing Director and Solicitor Serpil Ersan in 2008. Just two years later, the firm’s success has been recognised by the award of the Law Society’s Lexcel practice management standard. 

Serpil knew this upbeat trend could only be sustained through focusing her efforts on running the firm; however she was also aware how important the business’ IT systems would be to future success. In addition to this the firm needed a system that could be implemented and operational as soon as possible. 

The Software

With this in mind Serpil chose DPS Software to host her business systems to ensure that the firm’s hardware and software could be completely maintained, removing this responsibility and freeing up precious time to concentrate on other aspects of the business.

The DPS ‘Software as a Service’ (SAAS) hosting model also meant the system could be up and running extremely quickly. Our managed IT solution grants access to software with none of the traditional set up costs that are usually involved. It offers a method of deploying all your software needs including DPS case management software, accounts, digital dictation, document management and the entire Microsoft Office suite including Word, Excel and Outlook, for one single monthly payment.  



DPS Software proved to be perfect for our needs and the system’s functionality, along with the service provided by DPS, has provided the infrastructure and support we needed to meet our plans for growth.” said Serpil. 

Ersan & Co also found a further positive of being hosted by DPS when the Ministry of Justice (MOJ) implemented changes to the process for dealing with low value road traffic accident personal injury claims in April 2010. A new online portal was introduced alongside these changes to the process. DPS Software offer a practice management system that is fully integrated with the online portal. This gives DPS clients practicing in personal injury claims major advantages over competitors in both efficiency and case-by-case profitability as the new protocol is phased in.

Conclusion

Ersan & Co Managing Director Serpil Ersan commented: “The transition to the new claims process had the potential to severely interfere with our case flow, but with DPS ensuring our case management systems were updated on time and in line with the changes we were able to continue work without interruptions.” 

If your firm is looking to make the next step up find out how you can achieve your goals with DPS Software. Please contact us today for a FREE, no-obligation consultation.



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