With offices in Nottingham, Derby and Mansfield, and close to 200 staff, Bhatia Best, which was founded nearly 20 years ago by Partners Ash Bhatia and Matthew Best, has grown to become one of the largest providers of publicly funded legal work in the region.
Bhatia Best has been a client of DPS Software since 1994, using the DPS criminal case management software to manage the firm’s busy criminal defence department. With Bhatia Best utilising DPS’s legal software solutions over this time to improve legal processes, efficiency and ultimately profitability, the two organisations had built a strong working relationship.
It was therefore no surprise when, having identified that their on-premise server infrastructure was reaching the end of its effective life, Bhatia Best turned to DPS to discuss potential solutions. Although the firm had explored options for investing in the update and improvement of their own server infrastructure, DPS drew their attention to the possibilities that managed IT could offer their business, specifically a DPSCloud full-service hosted solution.
“Hosting our IT externally is something that we had considered but had not really looked at in detail. That was until the time came when the performance of our office systems had deteriorated to a point where re-investment became necessary” observes Ash Bhatia.
“DPS highlighted the positives associated with their solution including operational benefits, such as remote working, and of course the cost-savings provided by the delegation of responsibility for maintaining an in-house server infrastructure.”
Through the DPSCloud service firms are able to quickly implement a solution that caters to a wide range of their IT requirements. The virtual desktop service is managed from DPS’s own head office data centre in North London and the solution can deliver IT hosting along with provision of legal software applications, critical Microsoft applications and email management all from a single supplier.
“Over the years of working with DPS and their software products we, as a firm, had come to know them as a reliable and proactive supplier” continues Bhatia. “The fact they could provide a solution like DPSCloud which offers a comprehensive approach to our IT needs moves this relationship to a new strategic level. This makes it hugely important that we’re working with an organisation we can trust.”
Technical Director at DPS Software, Scott Ridley, commented: “Bhatia Best is yet another firm to realise the potential a DPSCloud solution holds for their business. When going hosted an organisation is placing a huge amount of trust in the provider they select. The management at the firm must be certain they have engaged with a solid and dependable supplier and we’re pleased Bhatia Best views us in that light. With a 30 year history of working with the legal sector, our own head office data centre and a hugely experienced team of engineers and technical staff we like to think there’s plenty of reasons why they’re correct in doing so.”
Added By: DPS Software | Date Added: 5th Sep 2012