DPS E-News November 2005

Raising the Standard

 Issue 2: November 2005

 

DPS E-News November 2005

 

Product News

 

DPS Email Agent

The DPS email agent is part of the DPS One Office family of products. It is a really smart piece of software that looks at all incoming and outgoing emails and if they are matter related files them automatically against the relevant case files. It will literally sit back and operate in the background filing away efficiently.

 

DPS email agent now has even more functionality.  It will automatically chase letters and documents for you by email. Say a letter is completed in DPS Case and you want it chased every 7 days until you receive a reply. The DPS task is then changed by the user to be a scheduled task and it is automatically chased every X days.

 

DPS email agent is fully integrated to Outlook allowing users to write emails, make appointments, set tasks which are matter related and so update DPS Case directly from Outlook.

 

A very powerful product that can automate so much more of your office routine Email Agent is only available for the DPS One Office range of products using the MS SQL database.

There is a full demonstration of DPS email agent available on CD, you can get a copy of this by emailing us on the link info@dpssoftware.co.uk

If you want to speak to your account manager about the DPS email agent then please contact them by email on info@dpssoftware.co.uk or call the office.

 

 

 

 

Digital Dictation On the Internet & Citrix
DPS TeamTalk our digital dictation solution is now available either as an internet product or on a Citrix thin client basis. If you are interested in trialing this technology then we can set up all the software and hardware for your pilot systems very quickly and easily.

There is a full demonstration of DPS TeamTalk available on a DPS demo CD. This is available from DPS by emailing on info@dpssoftware.co.uk

 

 

 

REMINDER SDLT form available to update on-line OCTOBER 2005
We covered this in the September issue, but it is very important so we will cover it again. One Office allows users to complete the SDLT forms on line. Users that want to take advantage of this facility will need to register with the government gateway http://www.gateway.gov.uk/.  The update is free of charge and available to all users under maintenance. If you are unsure of what version of DPS you are using then please contact your account manager or fbongiorno@dpssoftware.co.uk on 020 8804 1022 for further details.

 

 

 

 

Coming Events

 

‘How Will Home Information Packs Affect Your Business?’  

 

 

Seminar 18 January 2006 Manchester

Seminar 19 January 2006 Birmingham

These seminars have been booked on the back of the highly successful seminar held in London. Our speaker Tim Platell was rated as excellent by all the people that attended.

These seminars detail what is in the HIP and how experts in the area see their introduction will affect the legal business. The Manchester seminar is being held on the 18 January 2006 at the Midland Hotel, Manchester. The Birmingham seminar is scheduled for the 19 January at The Crown Plaza, NEC Birmingham. The seminar is free to up to 2 staff from every client but will be charged at a rate of £95 per person from other firms.:: book & more

 

 

 

 

 

 

 

**** One Office In Outlook Next Issue ****

 

 

 

 

Next Issue we cover the outlook add in that lets you use DPS One Office from within Outlook. That’s right you can get to all the functions in One Office from within Outlook. Integration is not the right word, One Office add in is actually a part of Outlook. You can see full demo’s of this on our user group CD :: User Group CD

 

Client Focus

 

Whittles - Leeds has reported significant cost savings since installing DPS One Office and DPS Team Talk in their Leeds and Newcastle offices nearly a year ago. This success has meant that they now ordered the DPS One Office system for their Manchester office. The advantages of using a completely integrated system with Digital dictation fully meshed into case management all using a single Microsoft SQL back end database inevitably lead to cost savings and more significantly intelligent reporting using a single data source with no duplication of data. A full profile of this user is available on our web site.

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User Meeting FOCUS

 

The DPS user meeting was held on the 9 November 2005: 40 firms attended and almost everyone found the meeting very useful. Meeting other users and sharing ideas was the most commonly cited benefit. The most common request was that the meeting be held every 6 months and not annually. The new User meeting will be scheduled in the very near future and we will update you ASAP.

Tech Support Number : 0870 413 0393

 
Your dedicated Tech Support number for all your enquiries is: 0870 413 0393.  This should ensure that your calls are dealt with a more efficient manner.

 

 

 

Who's Who

 

Profile Dion Theodorou Support desk, Dion as you might imagine from his surname is an abbreviation of his full name. He has been on our help desk for 5 years now and is a font of all knowledge on DPS and Team Talk. He was involved in the alpha and beta testing of Team Talk on Citrix for some 6 months and regularly supports our clients on the phone and modem. Dion and wife Adriana were recently blessed with a baby girl, Sophia now 2 months old, so if sounds drowsy on the phone it is lack of sleep.

 

Did you know...

 

DPS training courses count to CPD points
All the training courses offered by DPS and many seminars qualify for DPS. Please refer to the link below for further information.
:: more

 

 

 

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Feedback

 

 

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DPS Software E-news November 2005

’20 years of creating software for the legal profession’