Established in 1927, Josiah Hincks Solicitors are a law firm who provide a full range of legal services across a diverse client base from farmers and builders to churches and charities. The firm has five branch offices in Leicester and the surrounding areas and continues to grow thanks to an ingenious combination of management and IT solutions and skills.
Having used their incumbent practice management system for over 10 years and having to replace their servers, Josiah Hincks set off to review their technology. They have looked at alternative solutions on the market that would allow them to improve their processes and output.
‘’DPS One Office works smart. We particularly like the email integration and electronic bundling features – which we have identified as key efficiency drivers for our staff.’’ explained Tim Eagle, the Finance and Accounts Manager at Josiah Hincks Solicitors.
They saw the DPS system as moving one step beyond practice management and right into the realms of business management. Tim further commented, “In this competitive environment we need a tool that binds the business and take care of our needs from the opening of a case to the client survey at the end of a matter. From a practice management point of view, we were particularly pleased with the KPI reports – which provide snapshots of our firm’s financial health and staff performance at any given moment in time.’’
‘’Firms that embrace change and are striving to find new solutions for their challenges are the ones shaping the future of the legal market. Technology is an enabler for change- the platform that enables firms to be different. We are delighted to have been selected by Josiah Hincks for their practice management needs and provide a solution for their Wills, Convey, Probate and cashiering departments. ‘’ added Osman Ismail, the Founding Director of DPS Software