Newly formed Atkins Dellow was the Suffolk-based branch of London firm Atkins Thomson.  Stepping out as an independent firm of 30 users in Bury St Edmunds they needed to choose new case and business management systems. It was critical to hit the ground running with effective systems in place and operating when they launched the…

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The importance of making the right decision when replacing a law firm’s IT systems should not be underestimated, especially as cost efficiency and profitability are the main focus of its operations. However, extensive IT transformation is also of paramount importance to public sector legal departments where strict regulations are only part of the story. Local government organisations…

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You want a great service, right? Who doesn’t? But, do you always receive it? In business you may get a great service when someone is trying to sell you something. Phone calls every day, emails, liking your tweets, laughing at all your jokes, no matter how bad they are, and basically be the best friend…

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