Online Support

We offer a rich variety of online resources to help you make the best use of our systems and assist you with your technical queries. Our HelpSite and User Area provide How Do I documents and video tutorials that cover the most important features of our practice management software.

Our Technical Support team too are your disposal to answer any questions you may have. They can be contacted by email at TechnicalSupport@dpssoftware.co.uk | helpdesk@dpssoftware.co.uk or by phone on 020 8804 1022.

In case you need to share your screen with a technician, please click on the icon below to download the corresponding program.

For Windows Users

Please Click on the image above to download the QuickSupport Program.

For Internet Explorer

• Once you have clicked on the link to the left a box will pop up and ask you to Run, Save or Cancel.
• Press Run
• Another pop up will ask you to Run, Save or Cancel
• Press Run
• You will then see the a box as on the left but it will have a an ID and Password

Please give the Support Representative the ID and Password when required

For FireFox

• Once you have clicked on the image above, a box will pop up and ask you to Save File or Cancel.
• Press Save File
• Then another pop up will ask you where you would like to save the file,
• save it to somewhere you can find it and then either run it from the download manager or find it and double click on to it
• Once Run you will then see the a box like above with an ID and Password

Please give the Support Representative the ID and Password when required.