How does it work? Simple really, when a milestone is reached or a task needs to be completed your client is automatically alerted. When a fee earner needs to send a secure message to a client or a letter for approval or signing, it is sent by DPS SafeChat. A copy kept on file and a copy delivered to the client’s app.
“Simplifies & secures the flow of information between fee earner and client”
SafeChat is an integral part of mylegalspace, our client portal solution. This gives case tracking on the web or mobile devices. It is also completely connected to DPS Outlook Office and FD our practice management system, eliminating the need for data duplication. In summary the solution is a secure client communications and case tracking portal!
The security model means that any message or document sent through DPS SafeChat is impossible to intercept by a third party. Unlike email, DPS SafeChat is secure. It is an exclusive one-to-one communication channel between the sender and receiver. Messages exchanged cannot be copied or forwarded on to an unintended recipient.