"Our staff members love using the DPS Convey case management product."
Company Name: Thomas Legal
Number of Users:
Number of Offices: 2
Location(s): London, Gloucester
Software Used: Outlook Office, MyLegalSpace
Thomas Legal Group (TLG), based in Gloucester and founded by Simon Thomas, is a niche property firm specialising in residential and commercial conveyancing with a very strong presence in both the Cotswolds and central London. Now in their second year of using DPS Convey software, the firm has gone from strength to strength as they continue to pursue their ambitious vision:
Thomas Legal Group is a modern and technology driven company, applying this in relation to our approach for the provision of legal services. Our aim is to become a recognisable national name in our field of expertise, with a reputation for pure excellence.
This desire to drive their business through cutting‐edge technology is what prompted the firm’s decision in 2010 to adopt systems supplied by DPS Software.
Previously the firm had been using a case management product supplied by Ochresoft but in May 2010 Simon David and Claire Barker (Managing Partner at TLG’s sister firm Equilaw, another DPS client) became part of the management team.
They decided a new system was needed if their IT was to fit with the three company watchwords – Speed, Innovation and Excellence.
“The three watchwords are effectively the company mantra” says TLG Managing Partner Simon David. “Just take a quick look at our website and our company image in general and you’ll notice that everything revolves around these ideas. Selecting the right legal IT supplier that could help the firm live up to these expectations was extremely important for us.”
Simon knew of DPS from his previous experience as a partner at another client firm in the South West. In addition Equilaw already had in place a bespoke DPS system developed for the Equity Release cases the firm specializes in.
This helped him to identify the potential that implementing DPS systems at TLG could have for his new firm’s working processes and in helping them to achieve their strategic goals.
“Our staff members love using the DPS Convey case management product.
The system simplifies the conveyancing process and instantly organizes and structures your case files through features such as the events diary with its built‐in document preview pane, the comprehensive workflow and the system of automatic task and reminder generation” continues Simon.
“We integrated our case management with MyLegalSpace and through this our clients can always stay fully informed on their property purchase or sale whatever the time and wherever they may be in the World.”
Its functionalities like this that have helped TLG to deliver and continually improve on the market-leading service that they take pride in offering to their clients. This service coupled with a commercially minded management team has seen the firm achieve consistent growth both in terms of business and staff numbers.
“Its success stories like that of the Thomas Legal Group that are a real pleasure to have our systems play a part in” says DPS Software Managing Director Osman Ismail. “TLG have a clear vision for excellence in the service they offer to their clients.
To see the Convey module and mylegalspace online case tracking helping the firm to achieve this is reward for the many hours of hard work and development that goes in to bringing these products to market.”